Jackie Mayo
Position: President & Chief Executive Officer
Job responsibilities: Reports to the Board of Directors, and is responsible for the organization’s consistent achievement of its mission and financial objectives. Work with the board to set the mission and vision of the organization.
Most memorable experience at HomeSource east tennessee: Several years ago a video was produced of new homeowners who had come through our program. Gene Patterson did an excellent job in interviewing each of them. He asked them how HomeSource east tennessee had changed their life. Each of them had a poignant moment saying things like “they achieved their dream with HomeSource east tennessee’s help,” or “HomeSource east tennessee went to bat for them and did everything possible to help them.” One gentleman said his whole life had changed. The emotion was on their faces and sometimes accompanied by tears which left a deep impression on me that what we do has such a profound impact on an individual or a family.
Why I do what I do: It is a fascinating and joyous journey to walk alongside an individual or family and help them achieve or sustain their dream of quality housing.
Why I recommend HomeSource east tennessee to friends and family: We have the most dedicated staff anywhere that cares about the people we serve. Our staff will go the extra mile to help those who enter our doors to assist them with their housing need.
Favorite quote: The beginning lyrics from The Man from La Macha speak to me on so many levels about what we do at HomeSource east tennessee.
“To dream the impossible dream
To fight the unbeatable foe
To bear the unbearable sorrow
To run where the brave dare not go.”
Pete Peterson
Position: Vice President & Chief Financial Officer
Job responsibilities: To oversee the day to day activities of the financial team and ensure the company’s financial functions are organized and efficient. To maintain appropriate financial controls and produce accurate financial reports as well as budgeting and forecasting.
Chris Osborn
Position: Chief Operating Officer & Asset Manager
Job responsibilities: Resource Development, Grant Management and Compliance, Development of New Initiatives/Programs.
Most memorable experience: Talking with the residents at our senior apartments about the fascinating things they have done with their lives.
Why I do what I do: I believe that everyone should have stable, affordable housing.
What keeps me motivated: Knowing that I can help other families have what my family has.
Why I recommend HomeSource east tennessee to my family and friends: We provide a great service, whether it is for a new homebuyer, a household interested in renting, or just someone that needs direction, we are experts in what we do- help people with homes.
Favorite quote: “Obstacles are those frightful things you see when you take your eyes off the goal.” –Henry Ford
LaShawn Hall
Position: Director of Property Management
Job responsibilities: Manage 256 multi-family units in Knoxville, Blount County, Maryville and LaFollette, TN. Move-In’s, Move-Out’s, recertifications, inspections and reporting to THDA, KCDC and other funding sources for HomeSource east tennessee.
Most memorable experience at HomeSource east tennessee: Every move-in is memorable for me. From the college students moving into their first home to the seniors moving into their apartment after living with family. Seeing each one gain a sense of accomplishment makes it so memorable.
Why I do what I do: Seeing the smiling faces of each person I move in adds a special place in my heart. Them having a place to call HOME!!! What keeps me motivated is togetherness and respect we have for each other here at HomeSource east tennessee.
Why I recommend HomeSource east tennessee to friends and family: I know that they would receive quality, up-to-date information.
Favorite quote: “A Loving Heart is the Truest Wisdom.” -Charles Dickens
Laura Contreras
Position: HomeOwnership Center Manager
Job responsibilities: Managing the HomeOwnership Center, including housing counseling, homebuyer classes, financial capabilities classes, foreclosure prevention and other programs.
What keeps you motivated: Knowing that I made a difference in someone’s life.
Why I do what I do: I love to help people become homeowners in an educated situation so that they can remain homeowners and not have false expectations or get in over their heads.
Favorite quote: Education is power.
Frank Rosken
Position: Maintenance Tech and HVAC Specialist
Job responsibilities: All phases of maintenance on our portfolio
Most memorable experience at HomeSource east tennessee: Doing the roof that took 2 years to complete.
Why I do what I do: I like to expand my knowledge in building science.
Why I recommend HomeSource east tennessee to friends and family: HomeSource east tennessee has a great caring staff and wonderful people to work with.
Favorite quote: It’s 5 o’clock somewhere.
Kim Owens
Position: Bookkeeper
Job responsibilities:Accounts payable, Accounts receivable and any other accounting jobs as assigned.
Most memorable experience: Williams Creek Golf Tournament in 2010.
Why I do what I do: It’s what I’ve done my entire adult life and I like it
Why I recommend HomeSource east tennessee to my family and friends: HomeSource east tennessee cares about the community.
Favorite quote: “It is wise to keep in mind that neither success nor failure is ever final.” -Roger Babson
Michelle Howerton, CPS
Position: Assistant Property Manager
Job responsibilities: To assist in leasing properties and coordinating maintenance activities.
Why I do what I do: I enjoy my work every day because every day is different. We provide many services, and I enjoy seeing people satisfied with what we do. With working for multiple people throughout the day it is never predictable, and I believe in what we do.
Memorable experience: Visiting with the tenants at the various property locations and sitting and talking to them about their life experiences and how they enjoy living at our properties. Everyone is great to work with, and it’s like one big family here at HomeSource east tennessee.
What keeps me motivated: I am very driven, and when I believe in something I work at it 100%. I believe what we do here changes peoples’ lives, and I take pride in seeing the outcomes.
Why would I recommend HomeSource east tennessee to friends or family: I did not know that HomeSource east tennessee existed until I came to work here, and after seeing what we do I wished there was a way to publicize what we do and the services we provide. The services are not just for Knoxville residents.
Bronzie Harris, III
Position: Vice-President Real Estate Development & Facilities Management
Job responsibilities: Effectively manage HomeSource east tennessee’s physical affordable housing assets and develop additional housing opportunities; including, rental and affordable housing for sale.
Most Memorable experience: Trying to park a full-size truck that is 6’6” tall in a 6’ 10” downtown parking garage. Made me a little nervous!
Why I do what I do: I believe that people should meet each other’s needs in a community. I have a background in construction, so I want to use it to help people meet their need for a safe, affordable place to live. I enjoy housing and the building process, and if you are going to work 40 hours a week doing something, it might as well be something you enjoy.
What keeps me motivated: People receiving help, being stable, and helping others.
Favorite Quote: “It’s not time to worry yet.” – Atticus Finch
Susan Ogle
Position: Senior Care Coordinator
Job responsibilities: To assist residents at our Senior Properties with any and all issues concerning successful aging by linking them with appropriate and available services.
What keeps you motivated: Just knowing that I am making a difference in someone’s life, as I offer hope, encouragement and help.
Why I do what I do: Working with senior adults is a calling for me, something that seems to come easily and something that I am passionate about. I feel blessed to be able to do what I do.
Favorite quote: “If it is what it is, and there is nothing we can do to change “what is”, then we just need to figure out how we can change our thoughts and our attitude about the situation.”
![](https://www.homesourcetn.org/site/wp-content/uploads/2019/10/HomeSource-0144.jpg"")
Gary Branscum
Position: Maintenance Supervisor
Job responsibilities: All aspects of maintenance in our portfolio.
What keeps you motivated: My family
Why I do what I do: I like to fix things
Favorite quote: “A person who never made a mistake, never tried anything new.”
Kellie McNeeley
Position: Housing Coordinator
Job responsibilities: Intakes and coordinates services for the HomeOwnership Center, including housing counseling, financial education, and Emergency Rental Assistance.
Natalie Hall
Position: Development and Construction Administrator
Job responsibilities: Assisting the Project Development and Construction staff in administrative activities.
A.J. Hall
Position: Maintenance Technician
Job responsibilities: Maintains properties and works with tenants on maintenance issues.
Matthew Soydinc
Position: Project Manager
Job responsibilities: Oversees construction of organization’s development projects.
Nic Middleton
Position: Knoxville Aging in Place Manager
Job responsibilities: Oversees Knoxville Aging in Place, a subsidiary of HomeSource which helps seniors remain in their homes through renovation and enhancements allowing for aging in place.
Latrell Hill
Position: Receptionist
Job responsibilities: Receives calls and greets guests coming into the office, routing them to their needed services.