eHomeAmerica Counseling

Thank you for signing up for online homebuyer education with HomeSource.

 You will be receiving two emails.  The first is from us at HomeSource containing important instructions and details about completing the class and scheduling your follow-up call.  The second will come from SignWell and contains documents that need to be completed and returned.  If you do not receive the email from SignWell, please check your junk/spam mailbox.

• These messages are sent out manually by HomeSource staff.  Our normal hours of operation are Monday – Thursday, 8:00 am – 4:30 pm and Fridays from 8:00 am-12:00 pm.  If you have registered outside of our normal business hours, you will receive these emails during our next business day.
• After you have completed your online class AND returned your completed documents, we will contact you to set up your follow-up call.  Please allow up to 48 hours after completion of the class/return of documents for us to contact you to schedule your follow-up.  After hours appointments are available on an as-needed basis.
• We will need a copy of a photo ID for everyone taking the class.  The most common way for us to receive this is to take a cell phone picture and email it to us.
• The follow-up call takes approximately 45-60 minutes.  You will be discussing the course content, budget, spending habits, credit, and other relevant topics. Please have your Closing Disclosures available (estimated or final).
• Once the follow-up is complete, we will generate your certificate and email it to you.  We will copy your loan officer on the message if provided with their information.
• It is recommended that you complete your required education no less than 2 weeks prior to any scheduled closing date.

For any additional questions, please contact Laura Contreras-Alanis at lcontreras@homesourcetn.org or Kellie McNeeley at kmcneeley@homesourcetn.org